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南アフリカ共和国



個人情報の収集と利用に関する同意


個人情報保護方針

ilooda(以下「当社」)は、「個人情報の保護に関する法律」に基づき、お客様の個人情報および権利を保護し、個人情報に関するお客様からの苦情に効率的に対処するために、以下のとおり個人情報保護方針を定めます。お客様の情報は、貴重な資源であると同時に、当社の経営にとって重要な情報です。したがって、当社は、お客様の個人情報を管理するすべての段階において、その保護に最大限の努力をすることをお約束します。当社は、個人情報保護方針を改定した場合、当社のウェブサイトを通じてお知らせします。

第1条 個人情報収集に関する同意手続き

当社は、個人情報保護方針または利用規約の内容について、お客様が「同意する」または「同意しない」ボタンをクリックする手続きを別途設けており、「同意する」ボタンをクリックした場合には、当社がお客様の個人情報を収集することに同意したものとみなされます。

第2条 個人情報の収集および利用目的

当社は、個人情報を以下の目的のために利用するものとし、これらの目的以外には使用いたしません。なお、当初の目的を変更する場合には、事前にご本人の同意を得ることとします。

1. Name, email, phone number, mobile phone number: to reply regarding any inquiries, give notifications, confirm, establish active communication channel for customer services, prevent fraudulent use, identify frequency of visits, check personal identification for membership service, provide information on promotions and opportunities for participation of event, identify frequency of visit or to obtain statistics on the member’s use of services.

2. 住所:景品や購入商品の発送情報の確認。


第3条 宣伝広告の情報発信


1. 当社は、お客様からの明確なメール受信拒否に反して、営利を目的とした情報を送信することはありません。

2. 当社は、電子メール、携帯電話、SMSなどの電子的な伝達媒体を通じて、規約の変更、その他サービス利用に関する変更、新しいサービスや製品の情報、イベント情報、その他の製品情報などをお客様にお知らせします。この場合、当社は関連法規に従って定められる事項および方法に従います。

3. 当社は、製品情報等の営利を目的とした情報を電子メールで送信する場合、お客様が容易に認識できるよう、電子メールの件名返信欄等に必要な措置を講じています。

第4条 収集される個人情報の範囲

当社のほとんどのコンテンツは、会員登録をしなくても自由にアクセスすることができます。当社の会員制サービスをご利用になる場合は、以下の情報を入力してください。

1. 個人情報収集の項目:氏名、電子メール、電話番号、携帯電話番号

SMS受信同意、サービス利用履歴、訪問履歴、受信者情報(氏名、電話番号、住所、電子メール)

2. 個人情報の収集方法:ホームページのお問い合わせ掲示板を利用するなど。

第5条 個人情報の保管・利用期間について

The Company dispose the personal information without delay once the purpose of its collection and use has been attained.

However, the following information is stored for specified period by the reason as follows:

-Items retained: name, e-mail, phone number, mobile phone number
-Basis of retainment: prevention of fraudulent use of rogue members
-period of retainment: one month

According to the provisions of the relevant laws, if necessary, the Company retains the member information for a certain period of time specified by the relevant statutes as follows:

Records on processing of consumers’ complaints or disputes: three years (Act on the Consumer Protection in Electronic Commerce)

第6条 個人情報の破棄の手続きおよびその方法

In principle, the Company dispose the information without delay once the purpose of process of personal information is attained. The dispose procedure and method are as follows.

Dispose procedure

The information that you provide for sign-up is moved to a separate database (a separate file box for papers) after the information is used for the intended purpose, stored for certain period of time for reasons of information protection under internal policy and relevant legislation and destroyed. The information transferred to a separate database is not used for any other purpose than being retained unless specified by law.

Disposal period: personal information of the Users shall be disposed within the 5 days since the expiration date of the retention period, and in the case where the personal information is no longer necessary, such as fulfillment of purpose of personal information processing, discontinuation of relevant services or closure of business, etc., personal information is destroyed within the 5 days since the day when such information becomes of no use.

- Dispose method The personal information stored in files is deleted in technical ways that prevent any recovery of the record.


第7条 個人情報の安全性確保

Under safety article 29 of Personal Information Protection Act, the Company takes measures to secure safety as follows.

1. Minimization and education of the person in charge of personal information management

The Company is implementing measures to manage personal information by designating and minimizing personnel handling personnel.

2. Encryption of personal information

Personal information of User is encrypted and stored; and the Company also uses separate security features, such asencryption when storing and delivering for important data.

第8条 個人情報保護責任者の対応

The Company does its best to make sure customers can safely use its service. The person in charge of customers’ personal information is as follows. The person in charge will respond quickly and sincerely to any personal information related inquiries.

Person in charge of personal information
Name: Jin-Hyun Lee
Position:
e-mail: ilooda@ilooda.com
Telephone:



The information subject may inquire about all personal information protection related matters, complaint handling, damage relief, etc. that occurred using the Company’s service to the person in charge of personal information protection and department in charge

第9条 フィードバックの手続きと苦情の処理

The Company values the customers’ opinions and believe that customers have rights to receive sincere response to their inquiries. The Company operates customer service center for active communication with the customers.

Real-time counseling and phone call counseling are available only during the business hour. In the case of counseling through e-mail or post, we will return the response within 24 hours after receiving it. However, if inquiries are received after the working hours or during the weekends and holidays, it will be processed next day.

The Company takes the following measures on misused personal information.

1. If the Company finds that User signed up by abusing other’s personal information, the Company will take necessary measure such as service discontinuation and the account deletion for the ID in concern.

2. If User notices one’s personal information abuse and requests for discontinuation of service use or account deletion for the ID in concern the Company will immediately take the measure.

If you need other personal information related consultation, you can also contact KISA PRIVACY center, Supreme Prosecutors’ Office Cybercrime Investigation Department, and Korean National Police Agency cyber terror response center.

KISA PRIVACY center (http://www.118.or.kr) Supreme Prosecutors’ Office Cybercrime Investigation Department (http://icic.sppo.go.kr) Korean National Police Agency cyber terror response center (http://www.police.go.kr/ctrc/ctrc_main.htm)

第10条 通知義務

現行の個人情報保護方針は、発行日現在で実施されており、法令に基づく追加、変更、削除、改訂があった場合は、実施の7日前に告知を通じてお知らせします。
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